ChatNotr Privacy Policy

ChatNotr (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency about how your data is collected, stored, and used. This policy explains what information we gather, how we process it, and the safeguards in place to protect you.

By using ChatNotr, you agree to the practices described here. If you do not agree, stop using the app and contact us at chatnotr@nlsa.uk to request account deletion.

1. Data We Collect

We collect only the minimum data necessary to operate our service. For example:

Email address – for subscription and account management
Subscription status and payment information – processed securely by our payment provider

Additionally, we do not collect extra personal information without your consent.

2. Data Stored on Your Device

Importantly, all your data is stored locally on your device. This includes:

Notes, appointments, tasks, and checklists
Chat conversations with the AI assistant
App preferences and settings

Therefore, you retain full control, and ChatNotr cannot access or recover deleted local data.

3. AI Chat Processing

When you use the AI chat feature, messages are transmitted securely to OpenAI for processing. This is necessary to generate AI responses.

OpenAI ensures that:

It does not train AI models on your conversations
Data is encrypted in transit (TLS 1.2+) and at rest (AES-256)
You retain full ownership of inputs and outputs

Moreover, conversations with the AI are private and not used for marketing. However, if you prefer extra privacy, you can save sensitive information manually in the app, without involving the AI. Later, the AI can retrieve the information without accessing or learning your stored data.

4. How We Use Your Data

We use your data solely to provide ChatNotr services. Specifically:

To identify you as a subscriber and manage your account
To verify membership and provide premium features
To process chat input with the AI provider and return responses

Additionally, we never sell, share, or rent your personal information for marketing purposes.

5. Data Storage and Security

Email and subscription information is stored securely on our servers according to UK GDPR
Notes, tasks, and appointments remain on your device only
We apply industry-standard encryption and access controls for all stored data
Therefore, if your device is lost or data is deleted, we cannot recover it. You are responsible for backups

6. Third-Party Services

ChatNotr does not share your email, subscription data, or locally stored notes with any third parties. The only exception is OpenAI for AI chat processing (see Section 3).

7. User Responsibilities and Acceptable Use

You agree not to misuse ChatNotr, including:

Sharing unlawful, offensive, or defamatory content
Attempting to reverse engineer or interfere with AI systems
Relying on AI responses as professional, medical, legal, or financial advice

Additionally, all AI output is informational and should not replace human judgment.

8. Disclaimer of Warranties

ChatNotr and its AI features are provided “as-is” and “as-available”.
Moreover, we make no guarantees regarding accuracy, reliability, or suitability of AI responses.
All implied warranties, including merchantability, fitness for purpose, and non-infringement, are disclaimed.

9. Limitation of Liability

To the fullest extent permitted by law, ChatNotr and its affiliates shall not be liable for indirect, incidental, or consequential damages, including loss of data, profits, or goodwill, arising from:

Your use or inability to use the app or AI services
Content generated by the AI assistant
Unauthorized access, security breaches, or user negligence

However, if liability is established, our total liability is limited to the subscription fees paid in the last 12 months.

10. Indemnification (Mutual Protection)

Mutual protection ensures fairness:

By Users: You agree to indemnify ChatNotr and affiliates for claims arising from your use or violation of law
By ChatNotr: We indemnify you for losses caused by our proven negligence or unlawful data processing

11. Children’s Privacy

ChatNotr is not intended for users under 13.
We do not knowingly collect personal information from children.
If a parent believes a child’s data has been submitted, contact us for deletion.

12. Your Rights

Under UK GDPR, you have the right to:

Access, correct, or delete your personal data
Withdraw consent at any time
Request a copy of the data we hold

To exercise these rights, contact chatnotr@nlsa.uk.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal or technical changes.
Additionally, significant updates will be notified through the app or via email.
Therefore, continued use after notification constitutes acceptance of the updated policy.

14. Governing Law and Jurisdiction

This policy and your use of ChatNotr are governed by the laws of England and Wales.
All disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

ChatNotr is developed under the license of National Life Skills Academy Ltd., a UK CPD–accredited institution (#781887).
For questions, concerns, or data requests, contact: chatnotr@nlsa.uk